Terms of Service

These Terms of Service ("Terms") govern your use of the PRIMVS iOS application ("PRIMVS," "the App"). By installing or opening PRIMVS, you agree to these Terms.

If you do not agree to these Terms, do not install or open PRIMVS. Delete the App to terminate the relationship.

1. What PRIMVS is

PRIMVS is a voice-first personal intelligence partner for iPhone. It is a client-side application that runs on your device. It does not operate any server or backend infrastructure under our control. To provide AI responses and natural-voice output, PRIMVS connects directly from your device to third-party APIs that you authorize with your own credentials.

PRIMVS is provided as software you license, not as a service we operate. We are responsible for the application code. The third-party APIs are responsible for their own services.

2. Accounts and credentials

PRIMVS does not require an account with us. To use PRIMVS's AI features, you supply your own Anthropic API key. To use ElevenLabs voices, you supply your own ElevenLabs API key. Both are optional in the sense that PRIMVS will run with reduced functionality without them, but most features require at least the Anthropic key.

You are responsible for:

• Obtaining and paying for your own Anthropic and ElevenLabs accounts.
• Keeping your API keys secret.
• Complying with the terms of service of Anthropic and ElevenLabs when using their services through PRIMVS.

We do not see, store, or have access to your API keys. They are stored in your iOS Keychain and transmitted only to the provider they belong to (Anthropic key to api.anthropic.com, ElevenLabs key to api.elevenlabs.io).

3. Pricing and paid features

Pricing and any paid features are not finalized. If and when PRIMVS introduces paid features or subscriptions, these Terms will be updated and the full pricing, billing, and cancellation details will be presented to you for agreement before any charge applies. Separately, you pay your own Anthropic and ElevenLabs accounts directly for those services.

4. Acceptable use

You agree to use PRIMVS lawfully and not to:

• Use PRIMVS to violate any applicable law, including export-control or sanctions law.
• Use PRIMVS to generate or transmit content prohibited by Anthropic's or ElevenLabs' acceptable-use policies (which govern your direct use of those services).
• Reverse-engineer, decompile, or extract source from the compiled app, except to the extent such activity is expressly permitted by applicable law (e.g., interoperability) and notwithstanding this restriction.
• Bypass any security or technical limitations in the App.
• Resell, sublicense, or distribute PRIMVS or subscription access.
• Use PRIMVS to impersonate another person or to send messages on someone else's behalf without authorization.

PRIMVS shapes and filters what is transmitted to third-party services — phone numbers, email addresses, family and friend physical addresses, and other sensitive data are stripped before any request leaves the device by design. However, the substance of what you ask Claude or have synthesized by ElevenLabs is your responsibility, and your use of those services through PRIMVS must comply with each provider's acceptable-use policy.

5. Intellectual property

PRIMVS (the software, brand, designs, and documentation) is owned by Next Chapter, Limited and licensed to you under these Terms. We grant you a personal, non-exclusive, non-transferable license to install and use PRIMVS on iOS devices associated with your Apple ID, in accordance with the App Store's standard end-user license terms.

Content you create using PRIMVS (conversations, captured ideas, notes) is yours. We have no rights to it. We do not see it; it resides on your device and on Anthropic's / ElevenLabs' infrastructure as you direct.

6. Third-party services

PRIMVS connects to third-party services as described in our Privacy Policy. Your use of those services is governed by their own terms:

• Anthropic: anthropic.com/legal/usage-policy
• ElevenLabs: elevenlabs.io/terms
• Apple: apple.com/legal/internet-services/itunes

We are not responsible for the availability, content, accuracy, pricing, or behavior of third-party services. Outages, errors, or policy changes by those providers may affect PRIMVS's functionality without warning.

7. Disclaimers

PRIMVS is provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law:

• We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or trade usage.
• We do not warrant that PRIMVS will be uninterrupted, error-free, or secure.
• PRIMVS is not a substitute for professional financial, medical, legal, or other expert advice. AI responses can be wrong, outdated, or misleading. You are responsible for verifying anything important.
• Live transit, weather, market, and news data are provided by third parties on a best-effort basis and may be inaccurate or delayed.
• Voice synthesis is provided by Anthropic/ElevenLabs; quality and availability depend on those services.

8. Limitation of liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages — including lost profits, lost data, or business interruption — arising out of or related to PRIMVS, whether based on contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Our aggregate liability arising out of or related to PRIMVS shall not exceed $50 USD.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising from your use of PRIMVS in violation of these Terms, applicable law, or the rights of third parties — including the terms of the third-party services PRIMVS connects to.

10. Termination

You may terminate this agreement at any time by deleting the App from your device.

We may suspend or terminate access if you materially breach these Terms.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the App (e.g., a banner at next launch) and will require your acknowledgment. Continued use after the effective date of an update constitutes acceptance. If you do not accept the change, your remedy is to stop using and uninstall the App.

12. Governing law and disputes

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or PRIMVS will be resolved exclusively in the state and federal courts located in Essex County, New Jersey, and you consent to the personal jurisdiction of those courts.

To the extent permitted by applicable law (specifically, except where local consumer-protection statutes require otherwise), any dispute shall be resolved on an individual basis; class actions and class arbitrations are not permitted.

13. Miscellaneous

• Severability: If any provision is found unenforceable, the rest remains in effect.
• No waiver: Failure to enforce a provision is not a waiver.
• Entire agreement: These Terms plus our Privacy Policy constitute the entire agreement between you and us regarding PRIMVS.
• Assignment: You may not assign these Terms. We may assign them in connection with a business transition (acquisition, merger, etc.) on notice.
• Apple end-user license: You acknowledge that the App Store's standard end-user license terms also apply to your installation and use of PRIMVS, and that Apple is a third-party beneficiary of these Terms entitled to enforce them.

14. Contact

Questions about these Terms:

Email: questions@primvs.online

Last updated: June 6, 2026. Privacy is governed by the separate Privacy Policy.